Brightstar’s market-leading product validation services saves time and money for both operators and device and accessory vendors. Whether you’re looking for support for your in-house experts or need to solve for a gap in internal expertise, we can help. Are your validation requirements module-based? Prefer a fixed cost solution? We can help.
Choose from one or some or even all of our seven core service components to find the solution that works best for you:
Throughout the certification process, we work with operators’ engineering, marketing, and customer support teams as well as product vendors’ R&D and product teams. We facilitate and troubleshoot product issues, coordinate test activities, and conduct periodic reviews to find efficiencies in the validation process.
Industry Certification Facilitation:
We apply to industry certification bodies (IC, FCC, PTCRB, BQB etc.), submit product samples to authorized laboratories, review and approve test reports, request re-tests as required, apply for certificate issuance and provide local representation to vendors.
Solution and Interoperability Validation:
We validate mobile devices, IoT devices, M2M modules and accessories with other products, all to ensure an ideal customer experience.
Value Added Services and Application Validation:
We test features and applications, including messaging, browsing, Wi-Fi calling, multimedia services, location services, over-the-air provisioning, over-the-top services, native applications and USIM applications.
Terminal Platform Validation:
We validate Bluetooth profiles, Wi-Fi, external memory, battery, operating systems and NFC.
We test and validate radio access capabilities, call performance, inter- and intra-frequency handovers, data session stability, Wi-Fi and accessories interoperability.
We validate the supported technologies (UMTS, HSPA, LTE, VoLTE, VoWi-Fi) at the protocol and RF level, based on industry standards.
As the number of applications and services for mobile and IOT devices soars, along with update requests from vendors, operators face a daunting amount of work even after product launch. Enter Brightstar. Keep your teams focused on strategic projects, while we tackle post-launch support. We’ll liaise with product vendors and operators network teams to investigate and resolve issues, provide resolution suggestions to the vendors, provide recommendations on further updates to the test plan based on issues observed after launch, update and maintain issues lists, and benchmark products and services with other operators’ offerings via performance testing.
The rapid pace of wireless technology evolution and ever-changing customer needs means operators must develop and constantly maintain comprehensive requirements for vendors for mobile devices, IoT devices, and accessories. With Brightstar as a partner, we’ll not only develop a product requirements document, but also a test plan to validate those requirements, so operators and vendors can be confident in the quality of the devices and accessories you launch. The result? More satisfied end users. Brightstar’s certification planning team services include:
Our detailed technical requirements define device functionality, look-and-feel, and performance. These include requirements for vendor documentation, standards support, radio access and system selection, provisioning, native applications—such as telephony, messaging, and browsing, software download and user interface, memory, VoLTE, carrier aggregation, VoWiFi, and hardware, software, battery and platform services, such as NFC, Wi-Fi and Bluetooth. We also help operators define marketing and logistics requirements, such as user guides, manuals, format of inventory load files and reverse logistics details, including repair process.
Test plan development:
Brightstar’s test plan developers convert technical requirements documents into comprehensive plans—plans operators can use to not only validate device and accessory requirements, but also to ensure smooth interoperability with the network. Brightstar supports this with lab, interoperability, and field testing, as well as industry certification, and technology and value-added services testing.
The Brightstar certification planning team leverages extensive industry experience to define detailed efficient processes for managing product certification activities for operators. Our services, which are proven to result in timely certification, range from defining tasks for each round of testing and issue resolution to keeping up a constant flow of information between the operators and vendors.
Let our expert portfolio consultants help you meet your unique needs.